What is a Call Category?


The Call Category lets you know what type of call is ringing.

These are the categories:

  • Silent/ Abandoned
  • Suspected Scam
  • Adult Content
  • Charities
  • Competitions
  • Home improvements
  • Cleaning (eg. Oven Cleaning)
  • Energy (eg. Energy Efficiency or Energy Supply)
  • Financial Services
  • Gambling
  • Health and Well-being (including Mobility Equipment)
  • Home Security
  • Insurance
  • Information Technology
  • Investment
  • Loans
  • Market Research (eg. Surveys)
  • Payment Protection Insurance (PPI)
  • Pensions
  • Personal Injury
  • Price Comparison
  • Telecoms
  • Television (eg. Satellite TV and Equipment)
  • Will Writing

If an incoming call does not have a call category, but you discover what kind of call it is, please look up the number and add the category at the bottom of the Lookup tab. By adding the category, we can let others know what to expect when they receive calls from that number.

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